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Showing posts with label windows update. Show all posts
Showing posts with label windows update. Show all posts

Tuesday, April 8, 2014

How To Fix Windows Update Error 80070005.

How To Fix Windows Update Error 80070005.


Windows Update Error 80070005 is usually caused by something going awry in your user permissions to the point where Windows Updates cannot install as it no longer has permissions. The fastest way I am aware of to get around Windows Update Error 80070005 is as follows:
  1. Log off the current user and log in with the administrator Account
  2. attempt to install updates from Microsoft updates ( or local WSUS server if applicable)
  3. after updates have been re installed reboot the computer and log in as the original user.
  4. The user should now be able to install updates
I'm not sure why this works, but it does! I would hazzard a guess that logging in as local admin allows the computer account to reset the ACL permissions that it needs.
The other things to check in troubleshooting Windows Update Error 80070005 are:
  1. Make sure that the firewall is not blocking windows updates. to verify this disable your firewall and try
  2. is the user profile generally corrupt? if so try and old out the profile (details on how to do so here: http://dizzyit.com/2011/10/29/how-do-i-old-out-a-windows-7-user-profile/)
  3. run the windows update repair tool and see if this fixes your issue (details here: http://dizzyit.com/2013/06/07/fix-windows-update-issues/)
This article can also be found on our sister site DizzyIT .com at : http://dizzyit.com/2014/04/07/fix-windows-update-error-80070005/




Thursday, June 6, 2013

How To Fix Windows Update Issues in Windows 8, 7, Vista, Server

How To Fix Windows Update Issues


Windows update can cause several issues, often leaving you with a cryptic error message such as 0x8024402c, 80070643, 8024800A or many others. Alternatively, you may also get an error like "Windows update cannot check for updates because the service is not running" . This article will go through how to troubleshoot Windows Update issues as a whole.Instructions for various specific issues such as those shown above can also be found on this site (just use the search feature to locate them).

Before making any changes to your system, please create a restore point or make a backup of any important work such as photos or documents. If you are unsure on how to create a restore point, please consult this Microsoft article: http://windows.microsoft.com/en-au/windows7/create-a-restore-point

How To Fix Windows Update Issues

Windows Update Fix It Tool

This tool is a great starting point for troubleshooting Windows Update and is highly successful in resolving a variety of issues. The Tool can be downloaded here: http://support.microsoft.com/mats/windows_update/ . At the time of writing there was no Windows 8 64 Bit version of this tool, hopefully Microsoft will make a version available in the near future.

Also available is The System Update Readiness tool, located here: http://windows.microsoft.com/en-au/windows7/what-is-the-system-update-readiness-tool . This tool will troubleshoot your system and solve any problems. The program is not very verbose, in that it doesn't really tell you what its doing, however it is effective in rectifying common Windows Update Issues.


Windows Update Log


For Those who wish to do further troubleshooting or if the above tools do not solve your issue, the Windows Update Log is a great place to start looking for clues as to what is going on. to access the log open a Run Command and type (or just copy from this blog) %Windir%\windowsupdate.log and press Enter. I have included a snippet from a log below:.

How To Fix Windows Update Issues

In this case, the log is displaying that error 0x800f0902 has occurred where Windows was unable to download updates. This is a fantastic starting point for further troubleshooting of issues that are occurring.

Windows Services

There are three main services involved with Windows Update, the Windows Update Service, Background Intelligent Transfer Service (BITS ) and the Workstation Service. If any of these are not started and running, Windows will be unable to apply updates.

To access the Windows Services open a Run Windows (Windows Key + R) and enter services.msc . This will open a Microsoft Management Console (MMC) showing Running Services.
How To Fix Windows Update Issues

For each of the above services check the following:
  1. Scroll down till you find the service (in this case Background Intelligent Update Service). as seen in the picture, the status should be Running and the Startup Type should be :
    • Automatic (Delayed Start) for the BITS service
    • Automatic for the Workstation Service
    • Manual (Trigger Start) for the Windows Update Service - (note that on some Windows 7 Systems it may also be set to Automatic Start)
  2. If the services are shut down, or not set to the appropriate start up type:
    • Double Click on the Service. This will open the Properties Window for the service
    • Change the Startup Type to the correct mode and /or click start to start the service
      How To Fix Windows Update Issues
  3. If the service will not start, then a good thing to do is run the above Fix It Tool or System Update Readiness Tool and see the results. failing that, consult the Windows Update log as also shown above.


Deleting Windows Update File Locations


If you have an update that will not successfully install (e.g. it repeatedly tries to install but fails when shutting down) or further investigation has suggested, it may be necessary to manually delete the files and folders containing Windows Update data and database. Please ensure that you have backed up any data or created a restore point before deleting any files

Note that before doing this you may need to stop with Windows Update Service. - see above for instructions on how to locate the service. once found double click the service to expose the properties window and choose stop. After you can either reboot to start the service or double click and choose start

The Windows Update download location can be found at C:\Windows\SoftwareDistribution\Download . This is the repository where windows stores downloaded updates.
How To Fix Windows Update Issues

Its normally OK to delete these files as they are just the installers, not the actual applied updates. To delete these , click on the window, and press Control and A . This will highlight all the items in the screen. Right Click and choose Delete. answer YES to any verifcation prompts.
How To Fix Windows Update Issues

The Windows Update Download location is found at C:\Windows\SoftwareDistribution\datastore . 
How To Fix Windows Update Issues

This is the actual location of the Windows Update Database. if this database is corrupted then it may be easiest to delete it. Windows should create a new database automatically. To delete the database, open the location above click on the window, and press Control and A . This will highlight all the items in the screen. Right Click and choose Delete. answer YES to any verification prompts.
How To Fix Windows Update Issues

Uninstall Windows Updates


Occasionally you will installa n update that may not play nice with your system due to incompatibility with other installed programs, a failed install or occasionally an update that is not functioning as Microsoft intended. to remove these updates:
  1. Open Control Panel
    • In Windows 7 / Vista / 2008 go to Start -> Control Panel
    • In Windows 8, or Server 2012 go to the Start Screen  and type Control Panel. this will bing up the control Panel Icon. Choose this Icon
      How To Fix Windows Update Issues
  2. Select to view by Small Icons (Optional) then choose Programs and Features
    How To Fix Windows Update Issues
  3. in the left hand corner, select View Installed Updates
    How To Fix Windows Update Issues
    How To Fix Windows Update Issues

From this location you can uninstall any updates that you are having problems with. The trick here is to know which update you are looking for that is causing you a problem. This may be identified by either the Windows Update Log (see above), Windows Event Viewer, personal observation or other knowledge base searches.


This article has discussed various ways of troubleshooting Windows Update problems and how to resolve them.




Monday, May 27, 2013

Windows Update Error 0x8024402C in Windows 7, 8, 2012, 2008 R2, Vista

Windows Update Error 0x8024402C in Windows 7, 8, 2012, 2008 R2, Vista


Windows Update Error 0x8024402C occurs when running windows update and you try to connect to the Windows or Microsoft Update Website.

Please see this post for an overview of how to troubleshoot Windows Updates: How to Troubleshoot Windows Update Issues

if you view the logs located at: %windir%\windowsupdate.log you may also see this error present like this:

FATAL: SelfUpdate check failed, err = 0x8024402C
2013-05-11 11:41:27:095 1208 2344 Agent  * WARNING: Skipping scan, self-update check returned 0x8024402C
2013-05-11 11:41:27:095 1208 2344 Agent  * WARNING: Exit code = 0x8024402C


This issue is commonly caused by Firewall Settings not being correctly set within Internet Explorer. There are 3 ways in which you can attempt to correct this error:

Method 1:

Download and run the Microsoft Windows Update Readiness Tool located at: http://support.microsoft.com/kb/947821 . If this fails to solve the issue then please try one of the other methods.

Method 2:

This Method is for if you ar ein a corporation or campus that uses a Proxy Server.
  1. Open Internet Explorer and go to Tools -> Internet Options
    Windows Update Error 0x8024402C
  2. Click on the Connections Tab, select LAN Settings and choose OK
    Windows Update Error 0x8024402CWindows Update Error 0x8024402C
  3. Choose the Advanced Button
  4. Clear any entries under the exceptions window and choose OK
    Windows Update Error 0x8024402C
  5. Open a command prompt:
    1. In Windows 7, Vista, 2008 either:
      1. Go to start  chose run and type in cmd and press OK . Or:
      2. Type command prompt into the search bar in the start menu
        Windows Update Error 0x8024402C
    2. In Windows 8 
      1. Go to the Start Screen and type command prompt. This will open a search screen where you can then select command prompt from the right hand side
        Windows Update Error 0x8024402C
  6. in the command prompt window, enter the following pressing Enter After each command
    1. netsh winhttp reset proxy
    2. net stop wuauserv
    3. net start wuauserv
      Windows Update Error 0x8024402C
  7. restart the computer and try and install updates again
Method 3:
  1. Open Internet Explorer
    Windows Update Error 0x8024402C
  2. Go to Tools -> Internet Options
    Windows Update Error 0x8024402C
  3. Click on Connections -> LAN Settings
    Windows Update Error 0x8024402C

    Windows Update Error 0x8024402C
  4. Select Automatically Detect Settings 
    Windows Update Error 0x8024402C
  5. Choose OK
  6. close and re open Internet Explorer and try installing updates again.


Tuesday, April 9, 2013

Windows Update Cannot Check For Updates Because The Service Is Not Running



Windows Update Cannot Check For Updates, Because The Service Is Not Running
This error occurs when trying to install Windows Updates. As the name suggests the service is not running, hence the machine cannot check for updates.

 There are several reasons why this may be the case, including service corruption, virus's or even the simple case that the service has been shut down manually or disabled. To Fix this issue:


Windows 8:

1.  Type CMD on the start screen, or in Windows Search, or run command ( can be opened by holding Windows Key and R togeather)


2.  at the prompt, type in net start bits . This starts the Background Intelligent Transfer System (BITS) which is responsible for downlaoding and uploading data between a client and server
3. type in net start wuauserv . This will start the Windows update Service itself.
4. Try Windows update and see if this has solved your issues
Windows 7  /  Vista / XP

1.Click Start and Type Run (or press Windows Key and R together)
2.in the text box named open,  type in cmd (alternativley you can type cmd into the seach box in Windows 7).
3.  at the prompt, type in net start bits . This starts the Background Intelligent Transfer System (BITS) which is responsible for downlaoding and uploading data between a client and server
4. type in net start wuauserv . This will start the Windows update Service itself
5.Try Windows update again and see if this has solved your issue.
A Tool is Also Available from Microsoft to accomplish this task:


Solving Windows Update error 80070643 in Windows 7, Windows 8, Vista, XP

Solving Windows Update error 80070643 in Windows 7, Windows 8, Vista, XP


Windows Update error 80070643 can happen for a few reasons, the main being issues with the .Net Framework installation on the computer, or Office issues that don't allow updates to be installed.

Please see this article for an overview of how to troubleshoot and solve Windows update issues, including 80070643: How to Solve Windows update Issues

The easiest way to resolve this issue is to use this tool:

http://go.microsoft.com/fwlink/?LinkId=231149 and go through the steps provided.

This Article can also be located on our sister site DizzyIT.com at: http://dizzyit.com/2013/04/10/solving-windows-update-error-80070643/


Saturday, April 6, 2013

How to Force a WSUS client to check for new updates in Windows 7, 8, XP, Server 2008, 2012

How to Force a WSUS client to check for new updates in Windows 7, 8, XP, Server 2008, 2012


WSUS clients occasionally need to be told to check for updates outside of the configured parameters as defined in your AD group policy. this is manly used in testing after setup of a new WSUS server or perhaps a new image to make sure that the the devices can talk effectively  but also can be used for troubleshooting issues with WSUS where updates are not being propagated across the network.

The command to do this is go to an administrator command prompt, or Start -> Run and type wuauclt /detectnow . This will initiate the client to check with the WSUS server and exchange update information.

This command is also often integrated into login script batch files to force the client to talk to the WSUS upon login

If you need further information as to what is occurring in the background, then consulting the log file at %windir%\windowsupdate.log is a great place to start. This log will also confirm for you if your computer and the WSUS server are communicating as desired.

This article can also be located on our sister site DizzyIT.com at http://dizzyit.com/2013/04/07/force-wsus-client-check-updates-windows-7-8-xp-server-2008-2012/



Windows Update Error 8024800A in Windows 8, Windows 7, Vista, Server 2008 and 2008 R2

Windows Update Error 8024800A in Windows 8, Windows 7, Vista, Server 2008 and 2008 R2


If you receive Error 8024800A occurs when a windows update there are a few things you can do to resolve the issue.

 Note: Please see this post for ways to troubleshoot Windows Update Issues including 8024800A : How to Troubleshoot Windows Update Issues

Observing Windows update logs are a great place to start and can give you some insite into whats happening in the background. These logs are located at: %windir%\Windowsupdate.log . Google searching the error codes in this log will help solve a large percentage of the issues listed.

Next, run the Windows Update Readiness Tool, located here: http://support.microsoft.com/kb/947821 .
Make sure that you choose the appropriate version for both Windows Version and for 32 or 64 Bit. A reboot may be required at the conclusion of this process.

This Article can also be located on our sister site DizzyIT.com at http://dizzyit.com/2013/04/06/view-desktop-blank-desktop-apple-mac/



Wednesday, January 11, 2012

How to delete corrupted Windows Update Files in Windows 7

How to delete corrupted Windows Update Files in Windows 7


If you have an update file cached on  a windows 7 machine that is causing issues, or that you want to tidy up for imaging purposes,  the process is really straight forward to clean it up.
the files are located at c:\windows\C:\windows\SoftwareDistribution\download . if you delete the contents of this folder, the cached copy should no longer be an issue.

if you wanted to script this in a batch file, it could look something like this:
rmdir /s /q C:\windows\SoftwareDistribution\Download
rmdir /s /q C:\windows\SoftwareDistribution\Download
as you can see, pretty straight forward issue to a common problem!


this guide can also be found on our sister site, DizzyIT.com at: http://dizzyit.com/wp-admin/post.php?post=74&action=edit&message=1