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Tuesday, May 14, 2013

Allow Remote Desktop or Remote Assistance Connections through Windows Firewall

Allow Remote Desktop or Remote Assistance Connections through Windows Firewall

To Connect to a remote session, the receiving computer must be able to communicate with your computer. In order to do this, you or the administrator may need to open a port in the firewall to allow this connection to happen. This is a common pain point and something that many administrators forget to do from time to time! When you choose to Enable a remote desktop Connection, the system may do this for you, however this is not always the case. Luckily, its quite simple to allow a remote desktop connection through the Windows Firewall:
  1. Open Control Panel and Choose Windows Firewall
  2. In the top left hand corner choose Allow a program or Feature through Windows Firewall
  3. you are now presented with a list of programs. Scroll down to R where you will see 3 options pertaining to Remote Desktop / Assistance:
    1. Remote Desktop - Choose this to allow remote Desktop Services
    2. Remote Assistance - Choose this to allow shared screen remote assistance to your machine
    3. Remote Desktop - Remote FX - this is a Windows 7 Service Pack 1 / Server 2008 R2 and later feature that provides a rich desktop experience for features like sound and graphics.
  4. Choose the options pertaining to you by ticking the box in the connections you will allow this for ( Domain, Home / Work, Public)
  5. Choose OK
  6. you have now allowed remote desktop and / or remote assistance connections to your computer. to disable this, just un tick the boxes you have ticked in the firewall.

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